Big Bear Concierge
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We really enjoyed our stay at Big Bear Playhouse. The location is perfect - close enough to necessities (grocery, food, gas, etc) while still feeling a bit secluded. The house layout is great for large families or groups. The house is on the older side so some things were broken or not working property BUT, the property manager (Colleen) was fantastic about responding and getting things fixed. We visited in the winter and absolutely loved sledding down the hill at the back of the property. We would stay here again.
- Jessica December 2015
Coleen was an amazing host that came to the house to pick up trash that previous renters had left and helped us figure out the wifi password because we couldn't connect to the internet when we first got there. The house is even nicer than it looked on the picture which -to be honest- never happens. The decks are shaded almost the entire time which was really nice because August can be pretty warm and it felt really serene being surrounded by trees the way it is. There was an amazing breeze the entire time and it never felt hot. :) Loved hanging out in the jacuzzi at night with the stars too. Thanks for such an easy going get away Coleen, you're the best!
- Laura October 2016
Beautiful, clean cabin in a wonderful location! It was just a 5 minute drive to the ski resort and to town! Coleen was very accommodating and super easy to work with. The private cabin is in great condition, fully loaded with all the amenities you would want/need. It was nice to have private parking for 3 cars. This cabin is located in a nice neighborhood with large lots. We enjoyed the beautiful tree views from the decks and spa and star gazed at night. I can't say enough great things about this log cabin, it was the perfect for us and I will definitely recommend it to any of my friends and family looking to go to Big Bear. I know that our family will be spending many, many more days in this wonderful cabin! Thanks Coleen!
- Ray April 2016
Coleen's home was a beautiful place with all the amenities to make you feel right at home. Her hospitality was great and will definitely come back again.
- Gerson September 2016
Coleen was very helpful with getting us to this gorgeous location, that has a beautiful view of the lake, the cabin was comfortable and had plenty of towels, bedding and everything we needed for the weekend! Thanks so much & we will certainly recommend this home in the future. Best Regards, Andrea
- Andrea August 2016
We loved the house, the place is beautiful even better than in the pictures. Thanks Coleen for being such a good host!
- Lucia October 2016
Wonderful visit. Great location. We felt like we were at home. Great upper patio. Quiet and secluded at the top of the mountain. Warm and comforting fireplace. Wish we could have stayed longer. Thanks for the wonderful experience! ! ! L, J and L. From California.
- Linda August 2016
Upon arrival the music was playing, lights were on and we felt instantly welcomed. Clean, comfortable and perfect for a big group, Id recommend this place to anyone looking for an LA getaway in the mountains. Perfect place!
- Kaley November 2016
This was the perfect place for our family to spend Thanksgiving. The house is very cozy and inviting and we quickly felt like we were just staying at a friends place. The rooms are spacious and fit the 10 of us very comfortably. The neighborhood is super quiet and the patio is perfect for relaxing and getting that quiet mountain air. Coleen was super responsive before and through our trip - she even helped us retrieve a cell phone we had left behind.
- Ryan and Jessica November 2016
My friends and I just had a wonderful visit up in Big Bear, and found gracious hosts that opened their home to us. We loved the cabin! It is close to everything, and is peaceful and quiet at the same time. It is walking distance from the zoo and has amazing hills to exercise in nature if you're into that! They also allowed my dogs to come with, which means everything to me. I'm a veterinarian and have 2 disabled dogs that I prefer to have with me when possible. The hostess was also very responsive to communication, which was great! Thank you for everything Coleen!!
- Pernilla September 2016
There are so many amazing things to say about Doug and Colleen and our whole Big Bear cabin experience. From the moment I booked the cabin Doug was so on the ball and responded immediately. He was super helpful, kind and answered all of my questions. Once we arrived at the cabin, Colleen was there to greet us and give us a little tour of the home. She even had a bottle of wine for us which was so sweet! She as well was so incredibly nice and helpful and she was available any time we needed her during the weekend. The cabin itself was beyond amazing! The pictures do not do it justice of how cool it is! We had 11 people and there was more than enough room for all of us. Everything worked perfectly from the heater to the jacuzzi to the sound system. The kitchen was fully stocked which was awesome for cooking dinners and breakfasts before hitting the mountain. Everyone's favorite part of the cabin was the snowy sledding hill right in the backyard. We were very lucky the weekend we went because there was a TON of snow so it was perfect for sledding and building snowman. I HIGHLY recommend Doug's cabin for your Big Bear stay. I will definitely be using him again in the near future!
- Vanessa January 2016
Doug and his property manager Colleen are just amazing to work with. They were both on top of everything. Had all the answers within minutes an were super helpful with our stay. The house is great for families and friends get togethers. It was close to all major attractions including the zoo and the slopes. We also were sledding down the road on a few hills and didn't have to fight the crowds. The heater gave us problems one day, but we wiggled the controls and it worked great again. There also was a portable heater that was very helpful since our toddlers slept in the bottom bedroom and we used it on them. The Jacuzzi is great for nighttime also, but make sure to turn it on ahead of time because it takes a long time to heat up. It's not surprising especially when the temperatures outside were in the 10s and 20s. All in all a great stay and we will definitely recommend it to other friends as we had a wonderful time.
- Danielle December 2015
Our hostess is very welcoming and responsive. The property is a cute, well decorated and well functional one. It is a bit smaller than we expected but every description of the property is correct. We had a good time playing various pool games and enjoyed close conversation in the hot tub very much.
- Junge July 2016
The cabin was just as promised. It was a truly spacious setting and proved the perfect backdrop for a lovely birthday weekend. Coleen (property manager) was truly gracious and very helpful. It was a lovely weekend up in the mountains. Thank you Doug for the use of your cabin and thank you Coleen for being such a great property manager!
- Michael December 2015
We had a wonderful time! Coleen was extremely helpful and everything went without a hitch.
- Spencer October 2016
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